Shipping Policy for Ask Me Solutions

 

1. Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation. Processing times may vary during peak seasons or promotional events.

 

2. Shipping Methods:

• We offer a variety of shipping options to cater to your needs, including standard, expedited, and express shipping. The available options will be displayed at the checkout.

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3. Free Shipping:

• Enjoy free standard shipping on all products only on the payments done via online mode. This offer is valid for orders shipped within [specified regions/countries].

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4. Shipping Rates:

• Shipping rates are calculated based on the weight of your order and the destination. Rates will be displayed at the checkout before you finalize your purchase.

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5. Shipping Carriers:

• We partner with reputable shipping carriers, such as [Amazon Logistics], [Delhivery] and [Blue Dart] and more, to ensure reliable and efficient delivery of your orders.

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6. Estimated Delivery Time:

• Standard shipping typically takes [6-8] business days within [India Region].

• Expedited and express shipping options are available for faster delivery at additional costs, with estimated delivery times provided at the checkout.

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7. International Shipping:

• We offer international shipping to select countries. Shipping rates and delivery times may vary based on the destination. Customers are responsible for any customs duties or import taxes that may apply.

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8. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email containing a tracking number. Use this number to track your order in real-time.

9. Delays and Issues:

• Ask Me Solutions is committed to timely delivery, but unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays. We appreciate your understanding in such situations.

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10. Shipping Address:

• It is the responsibility of the customer to provide accurate shipping information. Ask Me Solutions is not liable for delays or losses resulting from incorrect or incomplete addresses.

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11. Lost or Stolen Packages:

• If your package is lost or stolen, please contact our customer service at +91 9103877367 team immediately. We will work with the shipping carrier to investigate the issue and find a resolution.

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12. Returns Due to Non-Delivery:

• If a package is returned to us due to non-delivery, the customer will be responsible for the cost of re-shipping. Alternatively, a refund for the cost of the items (excluding shipping charges) can be issued.

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13. Contact Information:

• For any questions or concerns regarding your order or our shipping policy, please contact our customer service team at support@askmesolutions.in or +91 9103877367.